Host and Guide - Austrailia

Location: Sydney NSW
Company Name: Parramatta City Council

• Maternity leave Cover - 25 hours/week
• Maternity leave Cover

About the role
An exciting temporary part-time, maternity leave opportunity (25 hours/week) has become available for a customer-focused Host and Guide for the city of Parramatta Cultural Heritage & Tourism Centre.

The City of Parramatta has been planning, developing and delivering innovative visitor servicing initiatives across the city and we interpret and share the story of this place that gives people a compelling reason to live, work or visit.

Hosts & Guides roles within the Cultural Heritage & Tourism team are integral to delivering engaging visitor servicing, 363 days per year that significantly influences visitor perceptions and experiences.

The role will be responsible for the delivery of specialist, targeted visitor programs and services that facilitate quality visitor experiences in accordance with Council’s strategic objectives.

About the person
The successful candidate should have previous experience in working in a dynamic fast paced environment, as well as the ability to deliver tours, activities and programs. Previous experience working in interpretation and informal Learning environments is essential. The successful candidate must have a minimum of 2 years Tour Guiding or Visitor Services experience.

You will hold Tertiary Qualification (Certificate lll and above in tourism, guiding or Interpretation or related industry and/or demonstrated industry experience.

The City of Parramatta welcomes applications from candidates who speak a second language, such as Hindi, Arabic, Chinese or Mandarin. This is desirable however not essential and applications are open to all candidates who meet the criteria.

What’s on offer
We are offering a temporary Maternity Leave position. Days and hours are subject to business demand; the successful candidate will work mainly seasonally however will be on a 7 day a week rotating roster. We are offering an attractive salary from $70,292 rate p.a. This will be paid as an hourly rate of $38.48 plus loading and weekend penalties rates where applicable.

Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description, alternatively for a confidential discussion please contact Raquel Bloom on (02) 8839 3329 or by email rbloom@cityofparramatta.nsw.gov.au.

How to apply
Candidates MUST apply online at https://www.cityofparramatta.nsw.gov.au/about-parramatta/careers and answer the position selection criteria. Applications close 11:30pm, Tuesday, 12th November 2019 and will not be accepted through any other medium.

Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.

This position requires the preferred candidate to undertake a Pre-Employment Medical Check, which also includes a Drug and Alcohol test.

The City of Parramatta supports a Drug and Alcohol free working environment and employees may be subject to random testing as a result.

The diverse culture at City of Parramatta is a source of strength. We have an inclusive working environment with employees from a variety of backgrounds. We acknowledge that diversity in our workforce increases the effectiveness of teams and our capacity for innovation. If you would like to know more, or require assistance with our recruitment process, please email DiversityCoP@cityofparramatta.nsw.gov.au.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.