About Wavex**. Wavex Technology is an entrepreneurial, award winning and independent IT firm, offering secure and fully managed IT services. We design, deliver and manage solutions to meet our clients digital business needs, covering Cloud, Security, Infrastructure, Connectivity and End-User services. Wavex has a unique set of capabilities having complimented core technical skills with a range of client-facing in-house developed capabilities on ServiceNow™. We are recruiting for an experienced AccountManager to join our team and work with us to meet our ambitious growth plans. **About the role**. Reporting to the Head of Sales Operations, you willbe responsible for account management and driving the successful sales account development.You will work with range of sophisticated Clients, own the sales quota and worktowards agreed sales targets (individual and team targets). This role is split into two main aspects:you will focus on maximizing new revenue opportunities within the existingaccount portfolio. The second part of the role will be to lead the developmentof new business opportunities. **Responsibilities**. ***Senior Account Management and Development (existingaccounts and new business)***. Existing accounts.
Own and drive the development of customeraccounts. Proactively initiate workshops and lead discussions to determinelong-term plans/budgets.
Collaborate with each customer to plan and develop the service roadmap. Proactively manage change use a consultative approach (i.e. highlighting potential risks) to steer the Client to the successful completion of agreed plans to evolve their IT environment.
Manage the end-to-end contract lifecycle develop a robust understanding of the commercial obligations to be able to highlight contractual inconsistencies and resolve these in timely manner.
Plan activities and manage opportunities todevelop a strong opportunity pipeline for existing accounts.
Develop an accurate sales forecast tosupport full visibility of opportunities and successful planning of existingclient accounts. New business.
Proactively lead and develop prospects. Planactivities and manage opportunities to develop strong pipeline for new accounts.
Write RFPs and manage the end-to-end process.
Deliver compelling presentations (inconjunction with the pre-sales team as and when required).
Develop an accurate sales forecast to supportfull visibility and successful planning of new client accounts. ***Client Management***.
Develop and maintain a trusted advisorrelationship with C-level and technical decision makers.
Use business acumen to raise awareness ofWavex new service offerings and strategically position its USPs.
Ensure effective, timely and accuratecommunication to relevant clients at all times.
Act as a point of escalation for criticalissues and collaborate with operations to provide solutions.
Contribute to and oversee serviceimprovement projects, to increase service quality and the standardisation ofservice delivery across Wavex.
Deliver monthly/quarterly service reviewperformance reports. ***Working relationships (internal)***.
Collaborate with the Project Management department (who own the process) to smoothly transition new clients into Wavex via the new client take-on process.
Collaborate with the Finance and CommercialTeam to produce an accurate billing for each account and ensure that clientcontracts remain up-to-date.
Share results and actionable items withother business lines within Wavex.
Work with the Service Desk leaders to ensurethat the service is being delivered at the right level against agreed SLAs. **Professional experience**. *Musthave:*.
Evidenceof successful selling of managed IT services (around Cloud, Security, Infrastructure,Connectivity and End-User services).
Abilityto demonstrate an understanding of the value proposition for IaaS, Cloud, IT Security,DR, etc.
Trackrecord of achieving sales targets.
Experience of dealing with C-levelexecutives.
Experienceof managing RFC processes and how to win.
Experience of managing accounts with an average value of £2M TCV.
Abilityto demonstrate a robust commercial understanding of contracts (MSA, Schedules).
Evidenceof successfully leading customer workshops to develop IT strategies androadmaps.
Experiencein pipeline management (regular forecasting, close plans, ensuring suitablecoverage).
Very good command of English language (written and spoken)
ability and experience of writing proposals to a high standard and delivering professional presentations. *It would be an advantage if you have:*.
Experience of writing commercial contracts. **Aboutthe person**.
Articulate and professional, with aconsultative style of working.
Structured with attention to detail.
Target driven.
Proactive.
Highlyself-motivated, with aptitude to take initiative.
Resilient(ability to bounce back).
Curious and creative.
Team player - excellent interpersonal skillswith the ability to interact at all levels. **Package**.
Basic salary up to £60,000 + commission.
21 days holiday (excluding bank holidays).
Additional day off on your birthday.
Earn holiday with your years of service.
Flexible working hours.
Sophisticated private medical and dentalinsurance.
Pension scheme.
Cycle to work scheme.
Technology discount scheme. And more!. Selling of managed IT services (Cloud, Security, Infrastructure), client roadmaps, contract management Advertised through Zoek be4d5463628a4d879fd92306a86f262f0.
Seniority level
Entry level
Employment type
Full-time
Job function
SalesBusiness Development
Industries
Information Technology and ServicesComputer SoftwareStaffing and Recruiting
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